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Former Boots CIO joins Provident Financial Group

29 February, 2016

Bradford based ethical lender increases its technology leadership strength Financial services provider Provident Financial Group has appointed Jonathan Varden as its CIO, a return to the CIO role for Varden who has been vendor side following a stint as Digital CIO with the Cooperative Group. Speaking to me earlier this year Varden said he was impressed with the technology team and ambition at Provident Financial Read

Ex BT CIO must improve Openreach customer service says Ofcom

25 February, 2016

Ofcom uses a carrot rather than a stick to make Openreach improve Clive Selley, former CIO of British Telecom (BT) and appointed CEO of Openreach in January has avoided having to split the telecoms infrastructure provider from BT, but has to improve customer services the industry regulator Ofcom has said today in a major report. Openreach, which BT owns, provides the core infrastructure and connection Read

The CIO skills to make innovation work

10 February, 2016

CIOs need innovation even in the public sector! The point in which the IT industry began to conflate the words innovation and entrepreneur bothers me as a CIO in the public sector. On a regular basis public sector technology picks up negative commentary on two fronts; firstly it is not innovative and agile enough and secondly that it is not managed well enough with good Read

Home Office CTO strengthens team with key HP hire

8 February, 2016

Operational leader will give CTO ability to focus on much needed new operating models Sarah Wilkinson, CTO of the Home Office has hired Pete Rose to be head of Live Services as she drives a major transformation programme at the department which is responsible for policing, borders, detention and inquests. Rose joins the Home Office as of March 7. During his career at HP Rose Read

Customer privacy the big tech  leader opportunity 

8 February, 2016

Safe harbour and forgotten search history are real opportunities Providing the customer with privacy following an online interaction  will be a game changing opportunity for CIOs and vendors over the coming year. In 2015 privacy issues rose up the agenda with the EU ruling in October 2015 that the US Safe Harbor data transfer agreement was void and earlier in the year challenges to Google Read

CIOs must focus on information speed and variety

5 February, 2016

Big Data delivers trends, but not business agility Business technology leaders should focus on the speed and variety of information available, not the volumes if they are to remain relevant. The adoption of information analysis tools is side-stepping CIOs, Horizon discovered in a debate with challenger marketing insight providers and CIOs. As a data led culture permeates organisations, there was concern that CIOs will miss Read

Don’t lose your DNA in change management

2 February, 2016

2015 was a year of significant change. It was a year that featured some of the largest mergers and acquisitions in the recent history of business. We witnessed the pace of disruptive business models increase, venture capitalists exercised their influence, there were occasional signs of a return to economic activity, but austerity and financial pressures were also a constant. The common feature of these trends Read

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