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Securing the customer journey
February 27 @ 6:30 pm - 10:30 pmFree
Join the Horizon CIO podcast to discuss transforming business to deliver a great digital experience. Horizon CIO podcast Editor Mark Chillingworth will moderate the debate, which will include a keynote presentation by a leading CIO.
Topics to be discussed will include:
- The importance of the digital customer experience
- Changing customer behaviour
- Gaining visibility mobile apps, enterprise applications, code and databases
- Developing an analytics approach to managing the digital enterprise
- Making the Full Stack transparent
- Security that doesn’t inhibit customer experience
- Monitoring AWS, Azure, Google, Red Hat and Docker environments
- The leadership styles CIOs need to deliver a strong customer service
- Building the right team for a customer centric IT team