CIO for Premiership football club West Ham FC Mike Bohndiek will join the Horizon Business Innovation debate on becoming a customer centric CIO on November 22, 2018 at The London Edition. Bohndiek will describe to peers from the business technology leadership community how technology has become key to delivering a unique customer experience in Premiership football.
Bohndiek has been with the London premiership side since 2015 and oversaw the move to the former Olympic stadium in Stratford east London. The Head of IT will discuss how the need to deliver technology services to internal and external users and the all important corporate clients is evolving the role of the CIO.
Since joining West Ham Bohndiek has been moving the football club to a series of cloud tools to improve the flexibility of the organisation and ensure staff are able to focus on the customer, not the process.
Earlier this month West Ham signed David Moyes to manage its premiership club as it looks to rise up the Premiership table from 18th whilst West Ham Ladies are ninth in the Women’s Premier Southern league.
West Ham moved into the former Olympic stadium in 2016 having been in its Boleyn Ground since 1904, just nine years after the club was formed as the Thames Ironworks. The club has a prestigious history having won the FA cup three times and counts greats such as Bobby Moore and Geoff Hurst as previous players.
Bohndiek will be joined in the event by CIO and CTO search expert Kersty Bletso who will be providing the CIO community with an insight into what CEOs looking for a new CIO with a customer centric view are seeking.
Horizon Business Innovation events are curated and moderated by CIO community Editor and host of the Horizon CIO podcast Mark Chillingworth, who has been writing and moderating for the CIO community since 2008.
CIOs from health, media, professional and financial services; entertainment and insurance are already registered for the event at The London Edition. To secure your place at the event register here, or contact the Editor Mark Chillingworth.